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GEICO Case Study · 02 Generative UI 2025 → Present

The design system as AI context layer.

Making the design system the context layer for AI-generated UX — and teaching the design org a new way to work.

Role
Sr. Manager
Design Systems & Gen UI
Timeframe
July 2025 — Present
Ongoing
Related
Case Study 01
Ecosystem & system of systems
Core insight
Design systems & generative AI
are two sides of the same function
The vision: a systems-based workflow for all users
01 · Define
System
The design system defines the foundational context.
02 · Explore
AI
AI tools generate possible solutions as prototypes.
03 · Design
Human
Prototypes become actionable designs.
04 · Build
Ship
Ready to code — by a human or an AI.
01 / The bet

The design system is the context layer.

Generative AI can produce UI. It cannot, on its own, produce UI that's on-brand, accessible, structurally correct, and consistent with everything else the company has ever shipped. That work has to be done somewhere.

Our bet: the design system is where. Tokens, components, and guidelines become the source of truth for both humans and AI tools. The system doesn't just describe the product for people — it describes the product for machines, in a form they can actually consume.

This case study is the sibling to Case Study 01. That one is about installing the system. This one is about turning that system into the substrate for how design and engineering actually work with AI in the loop.

02 / The goal, in four parts

What "AI context layer" actually means.

i.

Predictable AI output.

Modernized assets let AI tools generate UI that's on-brand, accessible, and meets quality standards — not beautiful and wrong, but boring and right.

ii.

System-first creation.

Tokens, components, and guidelines are the source of truth for both humans and AI tools. Everything downstream reads from the same score.

iii.

Visuals become code.

UI generation moves from visual to code-based while maintaining the system as context. The output is production-shaped from the start, not a screenshot that needs a rebuild.

iv.

Workflow integration.

AI integrated into design and prototyping efficiently scales a quality user experience — while reducing time-to-market. Not "AI everywhere." AI in the places it actually helps.

03 / The vision

A systems-based workflow for all users.

The four phases in the diagram above trace how work flows when the system is the context layer:

Define. The system provides the foundational context — tokens, components, patterns, guidelines. Everything downstream reads from here.

Explore. AI tools generate possible solutions as prototypes, drawing on the system to stay within brand, accessibility, and structural bounds. This is where velocity comes from.

Design. Human designers take the prototypes and turn them into actionable, opinionated designs. AI proposes, humans decide.

Build. The output is ready to code — by a human, by an AI, or (increasingly) some collaboration between the two.

The important thing is what's between the phases: human-led quality control touchpoints. AI is fast; taste, judgment, and accountability aren't. The workflow deliberately keeps humans in the loop at the moments that matter most.

"Design systems and generative AI are two sides of the same function."

— The insight that reframed the work
04 / What ships as system assets now

The catalog is expanding.

"Design system assets" used to mean components, tokens, and documentation. In an AI-context world, the catalog is bigger:

Layerable skills — modular capabilities that AI tools can compose, keyed to the system's language.

Figma Make kits — starting points that produce system-shaped output from the first click, not the tenth revision.

Prompt guidelines — treated with the same rigor as component documentation. If the prompts drift, so does the output.

The through-line: every one of these is a design system asset. Not "AI stuff we also do." The system owns the interface between humans and the tools that produce UI, whichever side of the loop they're on.

05 / Where we are now

Progress, and what we've learned.

Progress
Adopted and integrated.
  • Modernized design assets are actively consumed by AI tools.
  • Layerable skills, Figma Make kits, and prompt guidelines are treated as system assets.
  • Every designer is versed in using the system as context for generating UI.
  • AI is regularly integrated into design and prototyping workflows.
Learnings
What the work has taught us.
  • The scaling function of UI Foundations surfaces social dynamics throughout the company.
  • AI is a forcing function for system quality — bad tokens, bad output.
  • Design systems and generative AI are two sides of the same function.
  • Focus on consumable assets rather than the tools themselves — those are evolving too fast.
06 / What I'm learning

Notes from the AI end of the work.

AI is a forcing function for system quality. An AI tool amplifies whatever's underneath it. Sloppy tokens, sloppy output. Ambiguous documentation, hallucinated components. Getting AI to produce good UI turned out to be the same problem as getting the system to be good in the first place — just with the volume turned up.
Design systems and generative AI are two sides of the same function. They're not separate initiatives that happen to be adjacent. The system defines the language; AI produces at scale using that language. One without the other is either static or ungrounded.
Bet on the assets, not the tools. The specific AI tools are moving fast enough that any bet on one is short-lived. But a well-shaped token, a strong Figma kit, a clean prompt guideline — those hold up as the tools around them change. Invest in the consumable, not the consumer.
The scaling function surfaces social dynamics you didn't have to see before. When Design Systems only supplied components, you could disagree about aesthetics in private. When it supplies AI context, disagreements about what "on-brand" or "accessible" mean become organizational conversations. Getting those right is now part of the DS team's job.
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